Legal & Trust

Terms of Service

Last updated: September 2026. These Terms of Service govern your use of the Tessamark software and services operated by Gavware Limited, New Zealand.

1. Agreement to Terms

By downloading, installing, or using Tessamark, or purchasing a licence, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not download or use the software.

2. Software Licences: Free and Pro

Free Edition: The free tier of Tessamark is provided for individual evaluation and personal use with full local Markdown editing, maths and Mermaid previews, and local git version history without expiration.

Pro Licence: Purchasing an individual Pro licence grants you a personal, non-exclusive, perpetual licence to unlock Pro features (including remote git sync, end-to-end vault encryption, visual diff timeline, and AI pairing) across all platforms you personally use. A one-off purchase never renews and never expires.

Pro Subscription: Alternatively you may subscribe to Pro, monthly or yearly, which unlocks the same Pro features across all platforms you personally use for as long as the subscription is paid. See section 4.

Team Licences: Team licences grant a perpetual licence pool for a fixed number of concurrent seats. Team administrators may reassign seats between active team members within their purchased quota.

3. Payments and Merchant of Record

Our order process is conducted by our online Merchant of Record, Paddle.com (Paddle.com Market Ltd / Paddle Payments Ltd). Paddle is the Merchant of Record for all online orders placed on this website.

Paddle handles customer service enquiries, billing compliance, invoicing, and returns on our behalf. Prices are stated in USD (with local currency conversion provided by Paddle) exclusive of applicable taxes, which are calculated and collected by Paddle at checkout.

4. Subscriptions

Renewal: A Pro subscription renews automatically at the end of each monthly or yearly period, at the price shown when you subscribed (or the then-current price, if we have told you of a change in advance), until you cancel. Where a free trial is offered it is 14 days; if you do not cancel before it ends, the first payment is taken when it ends.

Cancelling: You can cancel at any time. If you subscribed on this website, cancel from the billing portal linked in your licence email or reached from the pricing page; if you subscribed through the App Store, cancel in your Apple Account settings (Manage Subscription in the app takes you there). Cancelling stops the next renewal. Pro stays on until the end of the period you have already paid for, plus a short grace period of seven days.

If a subscription ends: your device returns to the free edition. Nothing is deleted or locked: your documents, workspaces, local git history and the ability to restore from it are unaffected, and anything you encrypted stays readable. Subscribing again restores Pro.

Refunds: For subscriptions bought on this website, refunds are handled by Paddle as our Merchant of Record, as set out on our refunds page. For subscriptions bought through the App Store, refunds are handled by Apple under its own terms.

5. User Content and Intellectual Property

You retain 100% ownership, copyright, and control over all notes, files, vaults, and intellectual property created or managed using Tessamark. Gavware Limited asserts no ownership or rights over your content.

Themes submitted to the theme gallery are released into the public domain under Creative Commons Zero (CC0 1.0 Universal).

Tessamark, its logos, and the underlying code are the intellectual property of Gavware Limited. You agree not to reverse engineer, decompile, or disassemble binary distributions except to the extent permitted by applicable law.

6. Third-Party Services & AI Integration

Tessamark enables direct connection to third-party services, including your own git remotes (such as GitHub or GitLab) and third-party AI APIs (such as Anthropic or OpenAI). You are solely responsible for compliance with the terms, conditions, and billing of any third-party credentials you configure.

7. Disclaimer of Warranties and Limitation of Liability

Tessamark is provided on an "as is" and "as available" basis without warranty of any kind, express or implied. To the maximum extent permitted by applicable law, Gavware Limited shall not be liable for any indirect, incidental, punitive, or consequential damages, or any loss of data, profits, or revenue arising out of or related to your use of the software.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles. Any legal disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.

9. Contact Information

For enquiries regarding these Terms of Service, please contact [email protected].